Rental Testimonials

August 2019

Thanks Dana & Wendy! It was a hectic summer after the condo closing, we spent 56 days on the Cape since Memorial Day weekend. However, it was not lost on Kathy and me that we had a 30 year business/friendship relationship with you and Wendy. You worked hard and always had our best interest covered, which we are grateful. Not always easy, but we made a good team and in the end got what we wanted. Good luck and best wishes to you, Wendy and family!
Rob and Kathy

August 2016

It is with pleasure and gratitude that I share comments about my experience with The Topper Team in the sale of my home. have known Dana for 15 years and have had the privilege of working with her through many rentals. Dana’s knowledge about real estate is multifaceted and she is most certainly able to do more than the average agent. When it came time to sell my property I knew I was in the most capable hands with Dana there to help and support me in every way possible. Dana would continue to take the extra step whether joining me on a walk through or guidance on preparation for a rental/sale. Dana’s local market knowledge will put her clients at a true advantage.
Trisha

July 2016

Venu and I wanted to thank you for all the work you did in getting our home rented. Your professionalism and dedication to your trade and your client goes beyond the expected. As your client, I know at times I transferred my frustration onto you. Whenever I was close to pulling out of the deal, you helped me take a deep breath and focus on the positives of the deal. You truly were on our side. I'm sorry I had to make you work through your holiday weekend, but you never made me feel I was encroaching on your time. As my husband said, of all the realtors we have worked with, you are the most through, professional, and supportive. I'm sure we will have an opportunity to work together in the future.
Best
Priya Krishna

January 2016

After accepting a position in Westchester County, my husband and I made a move from Delaware to New York. The Topper Team assisted us in finding a place to lease and worked to make sure we settled comfortably into our space. All of this is to be expected of a real estate agent. What happened next, is not. After a few months, my employment ended and we found ourselves in a town where we knew no one, had no employment, and was without the network one develops when one has been somewhere for a long time. When Wendy and Dana learned of this, they jumped into action. In a matter of 24 hours, they were connecting us with people, sending us leads and developing a network for us. This is not something required, nor did it result in anything for them. It was a selfless act of human kindness and spoke volumes about their integrity and dedication. Westchester County should consider Wendy and Dana Topper as one of its greatest assets. If she treats all of her customers as she has treated us, and I have no doubt that she does, she has greatly contributed to the county's worth.
Dr. Marling

May 2015

I would like to take this opportunity to thank you for being our realtor for the past 13 years.

In 2002, you came highly recommended by a friend and are we were delighted it was you. As soon as we met you reassured us that we would find the house of our dreams. The process did not take long even though at the time there were not too many houses on the market and especially not in Valimar. We found a house, and fell in love with it immediately, 141 Friendship Ct. But our other house deal (a different realtor) in Port Washington fell through. The transition of carrying two houses was not easy for us but with your Real Estate knowledge it made our transition to Westchester life stress-free.
During the next nine years you were there every time we needed support whether it was to find a price $$ reasonable plumber, painter, gardener, or handy man. You seem to have this bag of resources that astonished even me.
In 2011, my sons got accepted to University of Arizona and we reached out to you to help us sell our house. The market was slow but you were supportive and after a certain time frame you suggested that we rent and it took all of one week for someone to make us an offer. You were able to negotiate a great deal; we received enough to cover the mortgage, taxes, house insurance and still have extra funds with a four year lease. We were happy to have you in our corner.
As many home owners’ know renting your home and being away from your home state can be difficult especially when things break so we were glad to hear that you are also a Property Manager. We contracted your service to oversee the management of our precious house that was in 2011, four years ago. During that time you were there to help the tenant’s transition and assist them through small issues to the most difficult. The hardest being when the furnace stopped working February, 2015 and it was 15 degrees outside. You immediately got into action, Superwomen. Two quotes, contacted me with the information and installation was completed, turnaround time was twenty-four hours; problem.

March 2015, you contacted us with a reminder that it’s time to put the house on the market for sale or rent. We complete the necessary forms and the house goes on the market May 1, 2015. Brochures are prepared and sent out by ERA to 24 areas in Westchester, NY. In addition, you enroll me in an internet service that facilitates the process and connects me to a service called Listingbook, it provides daily morning reports. Personally, I felt it was a very effective communication tool.
On May 4, you call there is an “Offer on the Table” we discuss my options. You negotiate back and forth and contracts were signed on May 5 .

There were many things that I felt you did that helped show the house exceptionally well on MLS. You are an outstanding realtor, your attention to detail, preparation, such as house photos, house and area description, videos and most importantly your accessibility when contacted by the buyer’s realtors.
I always felt that your attention to details, any questions I may have or the other realtors are important no matter how minute. Another thing is that you always say if I don’t know I’ll find out, such an admiral quality! Additionally, a very important piece to your services is your partner, Wendy. So there is always collaboration, in case you are not available, which has happened just once in 13 years.
Dana, I don’t know what I would have done without you all these years. Thank you.
Best regards,
Awilda Cintron Wolfert


April 2014

We recently rented a house in Valimar. From the first contact onwards Dana and Wendy were extremely helpful and instrumental supporting the finalization of the lease as well as all other steps necessary to conclude the move in agreement. They take care of everything, stay on top of everything and puts you as a client in a situation that you feel very comfortable as nothing will fall through the cracks. It is amazing how fast and easy communication is. They facilitates a 3 party dialogue in a most efficient manner. We felt and still feel to be in good hands.
Best,
Sabine

June 2014

I endorse and warmly recommend Dana and Wendy as your choice to be your Realtor. My husband and I were fortunate to have selected them to rent our house in Valimar, White Plains. They are knowledgeable of the market and assisted us to correctly price our house. We rented the house in less than a week! They provided excellent service, were always prompt to respond with any question or issue and showed the utmost dedication. They always showed integrity and patience - virtues that I find most commendable in a Realtor.
Thank you,
Nili

November 2010

We have engaged Dana and Wendy Topper for their real estate expertise and services on a number of occasions over the past three years. In 2003, we listed our home in Valimar for sale with Dana. Her knowledge of Valimar as a resident herself was our primary reason for listing with her. We felt that this gave us a clear advantage. It was also important to us to know that her partner Wendy was available in Dana's absence and that we had the expertise of both them through the process. Dana worked all the angles in trying to obtain showings and a sale for us. At that time, showings were hard to come by. Soon after listing for sale, we listed the house for rent and were successful in obtaining a 3 year lease. Dana handled the standard lease on our behalf. ERA Insite Realty has strong connections with the Relocation market; our renter was relocated on business from Germany. Our renter went back to Germany after two years and we once again engaged Dana's services. We listed the house for sale or rent. Market conditions had worsened and we were fortunate to find a family for a 6 month lease in hopes that conditions would improve. Dana helped us to obtain "top dollar" for the rental of our home. Most recently, she helped us with the sale of our home in Valimar. We needed to close by a specific date. Dana worked closely with the other realtor and was instrumental in bringing our deal to closure in 5 weeks time. Dana was also successful in helping us to grieve our taxes for our Valimar home and helped us with a market analysis to support a tax grievance on our current home. Dana is knowledgeable and persistent. She is creative in making a deal and is able to bring a deal to closure quickly and efficiently. We would highly recommend Dana Topper and her partner Wendy Topper. Regards, Judy and Fred Bourque

May 2009

Unfortunately my tour of duty at our Permanent Mission of Germany will end in a month. In this regard I wouldn't miss the opportunity to express my gratitude for the outstanding service you have rendered since June 2007. We very much appreciated how much responsible you felt for our home and my family. In any situation we needed help, we were able to address our concerns to you and received reliable advice and comprehensive help promptly. Particularly at the beginning it was very comforting for us as a German family, knowing that there is some one we could entirely trust and rely on. Since we know from other colleagues that one couldn't take such a one hundred percent service for granted particularly in the New York area - we are all the more grateful for your trusting cooperation. Hence, we highly recommend your service to any one who is looking for a house or home in White Plains and its vicinity. We are very much convinced that one couldn't make a better choice as to rely on your service. Please feel free to refer to our experience in any case and to forward this letter to anyone who may be interested in your service. If some asks for a direct contact, we are also happy to answer his or her questions on the phone. So please don't hesitate to pass our phone number to any customer who may be interested. Again thank you very much Best regards Ullrich & Family

June 2005

Vivian and I just wanted to drop you a note to say thank you and let you know how extremely satisfied and appreciative we are by how you handled the eventual rental of our home. As you know, we began this process by attempting to sell our home (located in Valimar) privately, knowing full well that the lack of exposure would limit us in obtaining a potential purchaser. Our suspicions were eventually proved correct after a month of unsuccessful open houses and small print ads.

We then retained your services as our listing agent and things began to pick up tremendously. Your attention to detail was impeccable in terms of getting the listing completed, as well as putting out a very appealing and professionally-crafted mailing that was circulated right away throughout the neighborhood. Unfortunately, after numerous showings and open houses, of which you worked tirelessly towards getting as much feedback from other brokers and potential buyers, we were again unsuccessful in reaching a deal to sell. Things began to get a bit stressful for us knowing that the closing date for our new house was looming ever so close.

After speaking with you several times about various alternatives, we agreed that it might be a good idea to place a second listing for the house for rent. Low and behold, we found a quality tenant right away who now will be able to rent the house for a period of time that puts us and our family at peace financially and allows us to move forward with the purchase of our new home. In fact, this new venture may turn out in the long run to be a great investment opportunity for us, and it also fulfills something that we had wanted to do for some time now in the way of investing in a rental property. Knowing full well that this rental affects your commission tremendously (4x less compared to a sale commission), we couldn’t be more pleased with your professionalism and work ethic in completing this deal, especially considering how hard you worked in attempting to get the house sold. While some brokers, I imagine, would be inclined not to put as much effort into a rental deal following a long attempt to sell, you have put just as much, if not more, time and energy into the rental and you clearly have put our best interests in front of everyone else’s, especially your own.

Vivian and I are marveled by your tremendous integrity and unselfishness, which you do not see much of these days, especially in the very competitive industry of real estate. We will certainly recommend you to anyone looking for an agent (to sell or rent) and keep your phone line open, because now that I’m going to be the proud owner of two homes, I am certain that I will happily be using your services again in the years to come. Keep up the great work!!!!
Sincerely,
Ross and Vivian Hoffman

June 1991

From the first time I listed my rental property with you up to the time a tenant was found, I appreciated the prompt, courteous, and frequent contact I received from you. You always kept me informed as to what was taking place with the showings and potential interested parties. In addition, you quickly returned my calls. Furthermore, you continued to provide assistance in other areas. I sincerely appreciated this.
The MLS service provides good exposure for someone wanting to list a home and I believe it increases the opportunity of finding people who are interested in renting and buying property.
I wish you the best and look forward to working with you again in the future when my property has to be rented again.
Sincerely,
Glenda Sue Herron