DECEMBER 2024 (Colleague Prospective)
Dear Wendy and Dana
First and foremost, THANK YOU!!! It was a pleasure to complete this transaction with your support. The TOPPER Team demonstrated integrity, professionalism, ethical practices, patience, and above all respect! This was my first real estate deal and their detailed, specific emails, guided the process with great clarity. Their communication was exemplary and provided my buyer and I with comfort during the negotiations. Their ethical approach and dedication made the experience seamless. In conclusion, THE TOPPER TEAM’s professionalism and integrity were instrumental in facilitating a successful transaction. THANK YOU!
Sincerely,
Wanda Mendez
SEPTEMBER 2024
I highly recommend using Wendy and Dana Topper to sell your home. From day one till the closing they looked after everything. They made sure my house was seen, to draw in as many potential buyers as possible. Easy going, personable, and very efficient. Wendy took away a lot of the stress that sellers face. I made an excellent choice, and am Happy to have sold so quickly.
Sandy
SEPTEMBER 2024 (Colleague Prospective)
Hi Wendy and Dana,
As we approach the closing table for our clients, I wanted to take a moment to express my gratitude for the professionalism and kindness you've both shown. It's rare to encounter agents who provide such a high level of customer experience and expertise, and it's been truly refreshing!
In an industry that can sometimes foster unhealthy competition, I want to acknowledge how much I’ve appreciated working with you. Having you on the other side of this transaction has made the process enjoyable for both me and my buyers.
I look forward to the opportunity to work together on future closings!
Milena
JUNE 2024
Dear Dana & Wendy,
We wanted to Thank you for all your hard work! Since my family & I had previously done business with you we knew we could depend on your vast experience to make the process seamless. Although you represented the buyer, your professionalism shined thru in your open & honest communication, willingness to help through-out the transaction and "teamwork" approach with our attorney that successfully got us to the finish line.
We have bought & sold many homes over the years and can confidently say your full attention to detail & communication style is unmatched. Our strong recommendation of THE TOPPER TEAM is to anyone looking for EXPERT CARE while navigating the many challenges the Real Estate market presents.
Kindly,
Marie
May 2024
I have been an attorney practicing real estate law in Westchester County since 1987. During that time, I have worked on several deals on which Wendy Topper and Dana Topper (The Topper Team) of ERA Insite Realty Services were the Real Estate Agents for either the buyer or the seller. On every such occasion I was struck by their thoroughness, attention to detail and commitment to getting the deal done. I was so impressed that when it became time for me to sell a property as the Executor of an Estate, I chose The Topper Team as my Listing Agent. Now that I have worked with them as a party to the transaction (and not just as an attorney), I am even more impressed. From the start, they did their due diligence with the Town to make sure that there were no unknown municipal issues; they connected me with contractors to address issues with the house; they interacted with the Buyer's lender and its appraiser to insure that the buyer's loan application went through smoothly and they arranged for one of their associates, Lisa Grecco, to clean the house out, stage it for showing and ultimately clean it out for delivery at closing. As an aside, I also can't say enough about Lisa Grecco's work. She used all available resources to get her job done efficiently and effectively. She used the municipal services to throw out what she could at no cost, she contacted local charities to donate items that could still be used by others, she set aside items that might still be of value to the family, she listed on FaceBook Market large items that still had life but couldn't' be donated so that they would be carted away at no cost and she arranged for a final junk pick up for anything left. When all is said and done, the house closed at a price above Asking and in less than 3 months from listing. THE TOPPER TEAM has EARNED my HIGHEST RECOMENDATION.
Best regards,
Mark A. Smith, Esq.
May 2024
Dear Wendy,
I am writing this letter on behalf of my friend Frederike (Tineke) Wooldridge whose house you sold this year. There are truly not enough compliments that we can give to you on the sale of her property at 403 S Chelsea Rd, White Plains. From the presentation that you and your partner gave to us on your services, to the conclusion of the sale in record time it was flawless. In addition the advice that you provided on the home clean out, from furniture to donations, was invaluable and much appreciated. In the event that you ever require a recommendation, I would be pleased to provide same.
Thank you for all your help and efforts.
Gusta McMorrow
September 2023
Anyone interested in hiring TOP notch realtors I strongly recommend The Topper Team. They were very professional and paid attention to detail while selling my home very quickly. It was an EXCELLENT experience.
Susan Heinfling
September 2023
Dana and Wendy,
Thank You !!! You guys make a Fantastic Team.
You have a creative marketing approach that proved to be highly effective in this market.
I appreciated your expertise , responsiveness , attention to detail and personable style.
Thank You Dana and Wendy !
Best,
Dominick
May 2023
I have known Dana Topper and Wendy Topper for many years, as fellow residents at Valimar, and have worked with them for the past several years – first, as my property managers, and more recently as seller’s agents.
This year, they already successfully sold two of my properties – one at Valimar, and another one at Half Moon Bay in Croton-on-Hudson, NY; a third one is under contract at Four Corners in Hopewell Junction, NY.
In all my interactions with them, they have always been very thoughtful, strategic, action-oriented, prompt and always looking to get the best deal for me. They coordinated everything seamlessly with my attorney, the existing
tenants, the contractors, etc. I have worked with other realtors in the past, and they are heads above the rest. I wholeheartedly recommend them, with top marks.
Anna Kazanchyan, M.D.
December 2022
THE TOPPER TEAM ....The Team effort that sets us apart from the rest!
I recommend Lisa Grecco of THE TOPPER TEAM for your home decluttering & cleanout needs. Recently I hired Lisa to assist when preparing my uncle's home for sale. Lisa was very cordial, organized, and detail oriented. She methodically organized sale / donation items and scheduled pick-ups throughout the cleanout process. Lisa used her contacts with local nonprofits to ensure, wherever possible, donations of household items would have continued use. In addition, Lisa arranged sales of items to auction houses whereby we were compensated. Lastly, she packed / arranged shipping, & bulk pickup for the remaining items. After 40+ years of wonderful memories Lisa was able to approach this project in a thoughtful & respectful manner, as my uncle had difficulty parting with his personal possessions. Her invaluable services as part of the Topper Team's comprehensive plan resulted in substantial interest in the home, leading to a successful sale!
John S
December 2022
Thanks for fine job in selling the house. You expedited the sale in efficient manner. You Dana, and Lisa were very professional in handling the sale. You are highly recommended to other interested parties. Sincerely Walter Svec
NEPHEW
Thanks to both of you for a terrific job!
"I highly recommend the Topper Team for your real estate transaction. Wendy and Dana performed background research prior to our first meeting, then at the meeting explained the selling process in detail, and remained in close contact until the closing. They paid attention to the most minute details. An absentee owner and an out-of-town caretaker made this sale particularly challenging, but the Topper Team took prompt care of many necessary issues during the process. From listing date to closing date was an amazing forty days! The listing produced over thirty showings, one Open House, and five offers, within seven days of listing. Even in a now difficult market in November/December 2022, and a house needing repairs, the house sold for more than the asking price!
Their recommendations to prepare the house for showings and when to start showings in relation to the listing were most optimal. Of five offers received, they gave a prioritized list of choices. The offer they recommended, and we accepted, exceeded our list price, with a guarantee of the buyers to cover any shortfall if the appraisal came in under the contracted price. In summary, selecting the Topper Team for your real estate transaction will be a win!
John S, representing Walter S."
November 2022
Having never sold a home before I am truly amazed how smoothly the house sold from start to finish. You are both professional and certainly know what you’re doing. Your knowledge is invaluable. I’m glad you know how this market works.
I was not expecting to receive offers so fast and appreciate your quick responses to all of my questions.
We look forward to recommending the Topper Team in the future.
Christine
September 2022
SELLER
I highly recommend THE TOPPER TEAM! You can't find more experienced professionals w/ expert advice to guide & support you through the sales process or nicer friendlier people! Wendy & Dana were quick, hard-working, closely attentive to details & offered invaluable guidance especially during a challenging market
Charlie S.
BUYER
I worked with THE TOPPER TEAM They were super easy to get in contact with and extremely attentive to my requests! They made sure to follow-through with all documents needed and visited the Town to gather whatever they couldn't gather from the seller. It was a smooth process!
Neal C.
June 2022
Dana and Wendy are the best realtor team we can think of. When we started the process of selling our house, we chose them since we had enjoyed their experience and support during the years we had lived in a rental house in the Valimar community in White Plains. We could not have made a better choice. Dana and Wendy have helped us every step of the way. Their approach towards defining the right list price was spot on. Their recommendations in terms of how to prepare the house for showings, when to start showings in relation to the listing, the listing details themselves have been most optimal. When the listing went up we got such a huge number of requests, we couldn’t believe it. During this whole weekend of more than 30 showings, Dana and Wendy constantly worked with the buyers’ realtors to ensure that all conditions were optimized. It was a complex situation since we had wanted to list at an optimal point in time but wanted to close more than 2 months later so that our moving logistics could work out. Dana and Wendy achieved the best possible outcome for us. Out of the more than 10 already optimized offers we received after the showing weekend, they gave a prioritized list of choices. The offer they recommended and that we decided for was above our list price, with closing at the date we wanted and a guarantee of the buyers to cover any shortfall if the appraisal came in under the contracted price. It was the right choice. The appraisal came in a little short without impacting our contract and we are now very much looking forward to closing in June.
Dr. Sabine and Gert L
April 2022
We originally hired the Topper Team as property managers & they came with very valuable resources & relationships we benefitted from. Our house was maintained beautifully so when it came time to sell, it was ready for showings. The Topper Team guided us through the sales process, identifying viable buyers & getting into contract. It can be stressful as distant homeowners' w/ tenants but working w/ the Topper Team relieved all that stress. They are always responsive & proactive in keeping us informed w/ everything related to the home.& we are very appreciative to have worked with them these past few years. We highly recommend Dana, Wendy and the Topper Team. When you work with one, you get them all!
Dr. & Mrs Jordan
March 2022
We truly enjoyed working w/ Dana & Wendy of The Topper Team & decided to go with them because of their familiarity of the Valimar homes & community along w/ their well-rounded experience & industry background. They sovereignly guided us through the sale process w/ a personal touch. Their quick responsiveness & accessibility started w/ our 1st meeting when they were well prepared. Their excellent advice told us how to best leverage our existing furniture to optimize showings, & avoided the expense of renting furniture for staging.
H Knoerr
May 2021
To whom it may concern, It was our great pleasure to work with Wendy and Dana Topper on the sale of our home. They were professional, informative, and worked diligently on every detail to ensure a smooth process. Their experience was vital in helping us to understand each step. The pictures they took were beautiful and allowed our home to shine and be presented in the way that we felt it should be. They gave us great tips on staging and had it ready for showings. We were very impressed with the speed at which our house was sold. With over 30 showings and multiple offers in just one weekend, Wendy and Dana certainly came through for us! We would highly recommend The Topper Team! Sincerely,
Matt and Christina
February 2022
My condo. was on the market for 6 months w/ an agent, few showings & no offers. The agent wasn't responsive, offered no direction & as someone who works in the real estate industry, I needed an agent who could proactively sell my condo. I contacted The Dream Team! Immediately I knew it was the right decision as you were super responsive, offered direction & suggestions as you listed my condo right away. .We immediately had showings, an offer & closed this week. As a real estate attorney, I deal w/ agents everyday & knew from your communication to your attention-to-detail, you hit the mark! I highly recommend your services for buying or selling in Westchester.
MJ Zadjelovich, Esq.
February 2022
"I worked with The Topper Team & Wendy was incredibly thoughtful, insightful, and patient throughout the process. Their many years of experience in the industry and knowledge of the area were invaluable. They were available at any time to answer questions & stayed close to my side throughout the entire process.. Wendy is an incredibly kind, patient person, & both are an absolute pleasure to work with. I highly recommend The Topper Team if you are buying or selling a home in the Westchester area!"
C Pepe
January 2022
Dear Dana and Wendy,
We can’t thank you enough for all you did to sell our beautiful home!! We were so impressed how everything was done so professional from meeting with you both, to discussing the process and finding us the perfect buyer. Your communication through the process was amazing and we couldn’t feel more comfortable. We were amazed how many showings and offers we received the first weekend we put the house on the market. We also loved how the pictures really captured the true beauty of our home! Not to mention how it was featured in Westchester magazine!! Thank you again for providing the best service and making this experience one that was not stressful. We couldn’t have done it without you both!!
Sincerely,
Theresa and Ronnie Napoli
November 2021
THE TOPPER TEAM is AMAZING.! Wendy & Dana listened to our needs & offered SOLID, EXPERT ADVICE. They provided quick responses, transparent communication & incredible attention to detail! Their vast experience in the local real estate market spoke volumes in pricing, negotiations & strategy that definitely delivered results! We highly recommend The Topper Team!
Robert & Maureen Beitscher
June 2021
What more can I say about the TOPPER TEAM. Wendy and Dana are truly the most professional REAL ESTATE TEAM that I have ever met! They work hard & also work smart. ATTENTION TO DETAIL is why they are so good. From their extensive research, to taking quality photos & accuracy when listing ion MLS allowed them to later focus on negotiating an excellent offer. Nothing left unresolved to delay the DEAL!!! THAT IS THE GOAL! Chester Olszewski RECOMMENDS THE TOPPER TEAM
June 2021
Dear Dana and Wendy, On behalf of my family, I want to express our deepest thanks for your help in finding our new home. As you know, we were told that we would need to be leaving our rental home with very short notice, during the COVID 19 pandemic. Needless to say, we felt a lot of stress, anxiety and fear about moving. We were thrilled that you went above and beyond to secure us showings at homes on and off the market. You represented us very well and thanks to your advocacy, we were able to close on an amazing home! Now settling into our new home, we look back and see the ways that you guided us and looked out for us throughout the process. You were more than great realtors, you acted like family. You truly provide excellent service to your clients. We wholeheartedly recommend you to anyone looking to buy a home in the area. Thank you again and God bless you
The Hemmerle Family
June 2021
Wendy and Dana made selling our house seamless. They were took care of all the details for us and were always available when we needed them. Our house sold quickly and for higher than we expected. We highly recommend them!
Maria S.
Colleague Prospective
Hello Wendy & Dana,
I want to thank you for all the hardwork you have put in so far. From our initial conversation, my experience with Team Topper has been of the most professional and pleasant. I want you to know that you have motivated me to continue to educate myself in this ever changing industry. You are true leaders.
I look forward to this closing and hope we work more deals together. Thank you for your leadership!
Best regards to the classiest Agents in HGAR. David Murillo Licensed Salesperson
December 2020
Dana and Wendy were great in helping us navigate challenges during the sale of our house. Each time they were on it quickly to quarterback a solution with the various parties involved. They kept us up to date through-out the deal so we could focus on the other busy parts of our lives. I am happy they were able to handle every aspect of the deal in a professional manner.
Ryan
December 2020
"I highly recommend THE TOPPER TEAM if you're buying or selling a home! Wendy & Dana are fabulous Realtors as they sold 2 properties for me & got TOP dollar for each! Their comprehensive approach included extensive research and recommending other services needed to sell my homes. They ALWAYS focused on the best situation for me as they diligently navigated several offers during an unprecedented time in the real estate industry. I found their expertise invaluable and their professionalism unmatched!"
Lisa Grecco
November 2020
"We were in business with the Topper Team "the team" for 8 years. In 2012, due to an international job relocation, the team was able to find ex-pats with their corporations backing up their living expenses that, with the team's business model: never missed a lease payment and; at the same time, tenants lived comfortably with service and maintenance repairs delivered on-time. As the residential market transitioned starting last year, plans A and B were put in place, working shoulder-to-shoulder, to secure a successful transaction in the middle or COVID-19 pandemic".
Patricia and Daniel, Trujillo
November 2020
We would like to let you know about my experience with the Topper team. Dana and Wendy were awesome! Our communication was mostly with Dana Topper simply because we’ve known her for 20 years. With every concern, question or whatever we needed Dana was there instantly. She returned emails very quickly and always with an answer. She worked hard on producing beautiful pictures of our home. We had Dana grieve our taxes to help lower them so that buyers would be more attracted to our home. I can’t say enough about Dana as a realtor. Wendy was also there to help the process along as well. We will definitely recommend them to our friends who are looking to sell.
Randi and Steve
November 2020
“Dana and Wendy Topper were absolutely phenomenal and beyond professional through the listing and selling process of my house. They stayed focused on finding a sensible deal, provided invaluable advices and were instrumental to ensure the closing process ran seamlessly. Special thanks to the Topper Team that was very creative to find the best possible solution to sell the house amidst all the challenges posed by the pandemic. My family and I couldn’t be more grateful!”
Fabio W
November 2020
Dear Dana and Wendy,
We wanted to express our gratitude for the help you gave us in selling our home in Valimar. In market conditions that were extremely complicated and unstable, we remain amazed that you could find multiple potential buyers in a matter of days and make sure we would not only get the asked price but also some valuable concessions from those competing bidders. You made the process extremely easy from the first day and stayed with us until the closing …and even after, as needed. You not only gave us the result we expected but also a “peace of mind” level which is certainly rare under such circumstances.
Warmest regards
Annick and Bernard
November 2020
About theToppers, The Topper team represented us in selling our house & it sold in two days. They were professional & outstanding in all areas of information, communication & helpfulness. They were available to open the house, not only for interested people, but for sellers of house objects & including workers who made repairs. I highly recommend them.
James & Carol
October 2019
Tom and I wanted to let you know that we were very pleased with the professionalism and expert advice extended to us by Wendy and Dana Topper during the recent sale of our home.
Primarily due to their knowledge and recommendations, we received an overwhelming response and had approximately 28-30 showings in less than 10 days-time which included five offers and a contract for sale.
They provided the encouragement and support necessary to make the process go more smoothly and feel effortless. They were on hand for calls and emails well into the early morning and late into the evening. Making us feel as if we were their only clients.
All through the process, Wendy and Dana assisted us with our concerns and questions. At times, it was fast and furious with many curve balls being thrown our way. Never once did Wendy or Dana drop the ball. They assured us that we were moving fast but in the right direction.
Needless to say, we have already gone to contract and are waiting for a closing date.
It is our pleasure to write this letter of recommendation. We would like to say to Wendy and Dana that they are "The Best", just getting better all the time and we highly recommend both of them for their exemplary performance.
Sincerely,
Felica and Tom
August 2019
Thanks Dana & Wendy! It was a hectic summer after the condo closing, we spent 56 days on the Cape since Memorial Day weekend. However, it was not lost on Kathy and me that we had a 30 year business/friendship relationship with you and Wendy. You worked hard and always had our best interest covered, which we are grateful. Not always easy, but we made a good team and in the end got what we wanted. Good luck and best wishes to you, Wendy and family!
Rob and Kathy
February 2019
Dear Lou,
We are writing regarding our very positive experience working with the Topper team as dual agents for the recent purchase of our home. At each step of the process, Dana and Wendy ensured we were comfortable, handling dual agency professionally and appropriately. As they strove to maintain impartiality on both sides, at the same time we felt that Dana was making sure our interests were being properly addressed and guided us throughout the process.
As a benefit of working with the Topper team as a dual agent, we were able to get information from the seller quickly and thoroughly because of their direct connection with them. This was valuable to us as we didn’t have much time, and we appreciated the shortened chain of communication via agents and attorneys — this felt most efficient which is one reason we went this route.
Dana and Wendy were attentive, going above and beyond with facilitating both this transaction and our personal transition, using their network of contacts to help the seller to get things done more quickly (for example, arranging for movers to pick up items being cleared out of the house). At our inspection, Dana facilitated via local contacts who were reputable and competitively priced. When there was an issue identified, she had an expert out there the next day to handle the matter. Helpful and knowledgeable, especially as a local resident with local resources, anytime we had questions or needed info, Dana was a huge resource to us. The Topper team managed a very smooth process; as first-time homebuyers it was refreshing and reassuring to know we were in capable hands. We highly recommend working with the Topper team, including their handling of dual agency sales.
Please feel free to contact us if we can be helpful in any way.
Regards,
Shaun and Rebecca Boti
October 2018
It is great pleasure to recommend the Topper Team as a real estate agent for anyone looking to purchase their ideal home for their individual style and situation or looking to sell a property. We recently used the Topper Team to purchase our home and to sell our co-op. We contacted The Topper Team, within less than 24 hours they were able to schedule a showing. Once our offer was accepted, they were able to outline to us what the process was going to be so nothing was a surprise. They followed up in all areas necessary. Having them as our real estate agents took the worry off of us. We were able to continue with our day-to-day life with the triplets without the pressure and burden of purchasing a new home.
When we were ready to sell the co-op we contacted the Topper team again because of our experience with using them to purchase our home. At our first meeting we were presented with co-op listings for sale and recently sold units that were comparable to ours. They offered ideas for decorating or staging the furniture to enhance the features of the unit and offered suggestions for listing price. At no time during this meeting did we feel pressured to make decisions that we were not comfortable with.
The Topper Team are knowledgeable, personable, diligent and professional. Their expertise in the process of purchasing a home or selling a co-op was evident from the first meeting.
We highly recommend the Topper Team as a real estate agent for anyone looking to buy or sell a property.
Best Regards,
Deodat and Shanaz Munnilal
September 2018
We are very happy we worked with the Topper Team to sell our father's home. Dana and Wendy both offered great advice, stellar communications throughout the process, and a lot of hard work! They gave us great advice on which changes we should make during renovations to give us the best possible return on our investment. Once we were done with renovations, they moved fast. The place was on the market with showings in less than a day! Our place ended up selling for the highest price of any comparable in the area - we literally could not have gotten a better price. Throughout the entire sales process, Dana and Wendy did an amazing job of communicating what we could expect next. We are incredibly lucky to have worked with the Topper Team, and we recommend them completely. -
Gretchen
April 2018
DAUGHTER
Hi Wendy and Dana, I just want to thank you for the top notch work you've done in securing not one, but two buyers who are willing to pay full asking price for my mother's coop apartment. At every step of the way my brother Bruce and I knew we were in good hands. Your research and guidance on helping us arrive at an asking price was right on target. As was your advice on how best to stage the unit. We also appreciated the standards you set in terms of entertaining offers only from financially strong candidates to save us time and effort in processing offers that would not pass the coop board's muster. The multiple venues you used to advertise the unit yielded showings on almost a daily basis and we also appreciated being kept abreast, via email, of each scheduled showing and any feedback from prospective buyers. As I said, at every step of the way, including all of your help in communicating with the attorney handling my mother's estate, we knew we were in very professional and capable hands with you and Dana. I will not hesitate to recommend you to any people I know in the White Plains area who need a realtor who will have their back!! Best, Jane Koppelman
SON
Wendy and Dana, Jane and I couldn't have found better advocates for us -- thanks for your great strategy, your thoroughness, and for bringing so much valuable knowledge about the local real estate market. Thanks again to both of you for getting us top dollar on my mom's place and for so expertly managing the process!!!!! Bruce
April 2018
Dear Wendy & Dana, I want to thank you for extending to us "The Topper Team Experience". We were so impressed at every step along the way with your extensive knowledge of the real estate market in general and in the Mayfair-Knollwood Manor neighborhood, more specifically. Selling a house for the first time is a stressful experience, but your calm, professional advice, guidance, and encouragement has greatly reduced my stress level each time it spikes. Many thanks!
Regards, Maria
April 2018
Dear Buyer/Seller: Whether you're selling or buying a home or foresee it in your future, you won't find a better realtor team than Dana Topper and Wendy Topper. We hit the jackpot when we discovered them 15 years ago. At the time, we were selling one home and purchasing another. Dana and Wendy made a highly stressful life change go incredibly smoothly and well coordinated. In fact, we were so well served, 15 years later, when we decided to make our next move, there was no question where we would turn. Dana and Wendy are extremely knowledgeable, highly experienced, and will work tirelessly on your behalf. Most importantly, they listen to your needs and wants every step of the way. You couldn't be in better hands.
Karen Odom and Everett Dickson - Homeowners
December 2017
Hello: My name is Gary Nadel. My wife and I Denise, recently sold our home in the Mayfair-Knollwood section, known as Mayfair Acres of Greenburgh, NY. Not only did our sale move quite rapidly and smoothly, but the outcome financially was all we had hoped for. This is due to ERA Realty Agents Wendy and Dana Topper's excellent knowledge of the market and tenacious attitude toward ensuring things were being taken care of every step of the way. They always have the clients best interest and needs in mind when you hire them as your representative. This was actually the second experience we had had with them in the last 14 years. We sold/bought another pair of properties in the same neighborhood that went as smoothly as this last one did. If you choose to use them, you will wont regret it. If you have any questions, please contact Wendy and she will put you in touch with us.
Regards, Gary
August 2016
It is with pleasure and gratitude that I share comments about my experience with The Topper Team in the sale of my home. have known Dana for 15 years and have had the privilege of working with her through many rentals. Dana’s knowledge about real estate is multifaceted and she is most certainly able to do more than the average agent. When it came time to sell my property I knew I was in the most capable hands with Dana there to help and support me in every way possible. Dana would continue to take the extra step whether joining me on a walk through or guidance on preparation for a rental/sale. Dana’s local market knowledge will put her clients at a true advantage.
Trisha
July 2016
We recently had a great experience completing the sale of our home with the help of Wendy and Dana Topper. Selling a home is not only a major financial decision but also an emotional one as you accumulate experiences and memories in the place you call home. Wendy and Dana made it a very smooth journey from listing, to showing and all the way through the closing of the sale. We were particularly impressed with their professionalism and knowledge of the market. Their depth of experience in real estate was evident in the speed with which we were able to find a buyer, within two weeks of listing the property! We wholeheartedly recommend them for their dedication and commitment to their client and their focused approach as real estate professionals that makes them the best in class for a superlative experience for a real estate transaction.
Emil and Lidia
May 2016
Dear Wendy and Dana, Thank you so much for your, time, effort and expert advice that helped sell my apartment quickly and for far more than I ever dreamed of. You understood the market so well, that despite everyone's advice, you knew to go ahead and list it. It was November, but you insisted that since the weather was warm, the supply was limited, and the price was right, buyers would come. And they did. Yet while I was excited by each offer, you remained focused on confirming the candidate's qualifications and skillfully negotiating the best possible offer. I also have to thank you for your direction in staging the apartment. You knew exactly what buyers were looking for and gently suggested, (or if necessary pushed) what I needed to do and where I could save money. Today at the closing it was wonderful to hear the buyers say "we fell in love with the apartment as soon as we saw it." Without question, that was thanks to you - it warmed my heart and unquestionably helped raise their offer as well. I will recommend you to everyone I know, as a favor to them, because in you they have an honest, knowledgeable and devoted partner determined to promote and sell the property at the right price. You are a dedicated agent, a marketing genius, an intermediary with contractors, a staging extraordinaire, and now a very dear friend . I am so glad that I did as you asked and "let you do your job." Forever grateful, Lisa
May 2016
We want to thank the Topper Team for all they have done for us in selling our home. Not only were they the consummate professionals but their experience and expertise really helped us to understand the process so we knew exactly what was happening every step of the way. They always kept us in the loop. The Topper Team knows Valimar inside and out. This was extremely helpful in obtaining the price we were looking for. Dana especially, was able to talk with the inspector as well as the appraiser to explain the intricacies of the home and the neighborhood; that added value sold our home. We are happy to recommend the Topper Team and grateful for all their hard work!
Lorraine
February 2016
Dear Dana and Wendy - Thank you very much for the absolutely tremendous work done in selling our house in Valimar. It was a difficult decision to sell our first house, but we felt assured from the very beginning that we'd be able to count on both of you. The timing of our sale was not ideal (late fall) and the window of opportunity was slim. The house could've sat idle for several months. Luckily, however, a buyer was interested and you were able to pull a deal together for us. The initial offer for our house was unreasonable - but with your expert knowledge of Valimar, the surrounding market and negotiating skills you were able to bring them up to "market value". As the negotiations progressed, I think we can all agree that the new buyers were particularly demanding with 'unreasonable' requests - e.g. requesting historical home service agreements over the last 10-12 years, proof of the construction methods, multiple rounds of inspections (to correct and ease) the buyers' and their home inspector's misunderstandings, etc. Your vast network of home service providers was a huge asset to address all of the issues raised by the buyers. Many of the service visits could've taken much longer and become a roadblock to getting a signed contract. Our house is completely 'to code'. Additionally, your expert advice on how to address Building Department administrative issues, minor repairs, staging, presentation, etc. were invaluable. Your hard work was 'above and beyond' what one can expect as seller's agents. We would no doubt recommend both of you as listing agents. You represented us well and looked after our interests while also easing all of the buyer's concerns. Thank you very much again - and thank you also for the parting gift. We will always remember our first house and Valimar fondly!
Sincerely, Steven Sun & Helen Wong
December 2015
Dear Wendy and Dana, On behalf of our family, we would like to thank you for all your efforts in successfully selling our home at 3 LIsa Lane, Valhalla, NY. With your extensive expertise and real estate knowledge, we were able to price our house right, tastefully stage it, and get it on the market quickly with your great photo layout in your mailing pamphlet. This all quickly led to a very good offer that we were happy to accept. Your determined attention to detail guided us through the closing process and resulted in a seamless closing without a hitch! Thank you again for all your assistance, it was a pleasure working with you on the sale of our home.
Respectfully,
John and Janice Kehrli
May 2015
Dear Dana,
I would like to take this opportunity to thank you for being our realtor for the past 13 years.
In 2002, you came highly recommended by a friend and are we were delighted it was you. As soon as we met you reassured us that we would find the house of our dreams. The process did not take long even though at the time there were not too many houses on the market and especially not in Valimar. We found a house, and fell in love with it immediately, 141 Friendship Ct. But our other house deal (a different realtor) in Port Washington fell through. The transition of carrying two houses was not easy for us but with your Real Estate knowledge it made our transition to Westchester life stress-free. During the next nine years you were there every time we needed support whether it was to find a price $$ reasonable plumber, painter, gardener, or handy man. You seem to have this bag of resources that astonished even me.
In 2011, my sons got accepted to University of Arizona and we reached out to you to help us sell our house. The market was slow but you were supportive and after a certain time frame you suggested that we rent and it took all of one week for someone to make us an offer. You were able to negotiate a great deal; we received enough to cover the mortgage, taxes, house insurance and still have extra funds with a four year lease. We were happy to have you in our corner. As many home owners’ know renting your home and being away from your home state can be difficult especially when things break so we were glad to hear that you are also a Property Manager. We contracted your service to oversee the management of our precious house that was in 2011, four years ago. During that time you were there to help the tenant’s transition and assist them through small issues to the most difficult. The hardest being when the furnace stopped working February, 2015 and it was 15 degrees outside. You immediately got into action, Superwomen. Two quotes, contacted me with the information and installation was completed, turnaround time was twenty-four hours; problem.
March 2015, you contacted us with a reminder that it’s time to put the house on the market for sale or rent. We complete the necessary forms and the house goes on the market May 1, 2015. Brochures are prepared and sent out by ERA to 24 areas in Westchester, NY. In addition, you enroll me in an internet service that facilitates the process and connects me to a service called Listingbook, it provides daily morning reports. Personally, I felt it was a very effective communication tool. On May 4, you call there is an “Offer on the Table” we discuss my options. You negotiate back and forth and contracts were signed on May 5 .
There were many things that I felt you did that helped show the house exceptionally well on MLS. You are an outstanding realtor, your attention to detail, preparation, such as house photos, house and area description, videos and most importantly your accessibility when contacted by the buyer’s realtors. I always felt that your attention to details, any questions I may have or the other realtors are important no matter how minute. Another thing is that you always say if I don’t know I’ll find out, such an admiral quality! Additionally, a very important piece to your services is your partner, Wendy. So there is always collaboration, in case you are not available, which has happened just once in 13 years. Dana, I don’t know what I would have done without you all these years. Thank you.
Best regards,
Awilda Cintron Wolfert
January 2015
I am happy to give a positive referral for Wendy and Dana Topper for the work they did selling my house. We purchased the house in 1995 with Wendy as the listing agent and that transaction was smooth. When it was time to sell we interviewed Wendy along with several other area brokers. My assumption was since Wendy lived up the street from us she would be a bit complacent regarding the efforts to convince us to use her and Dana. Well, that assumption was completely wrong! Wendy and Dana showed up extremely well prepared. We had some difficult circumstances leading us to sell the house but Wendy worked with us in a comprehensive and practical, yet compassionate, manner. We were unable to get the house on the market until August, which is the beginning of a normal slowdown in the housing market. However, Wendy worked hard to show the house and find appropriate buyers. We accepted an offer in early November and closed in late January. Wendy and Dana work very hard and seem to make a great team. They also did an excellent job keeping us informed every step of the way. I would, without hesitation, recommend the Topper Team! I am happy to provide a personal referral as well. Miles Doherty
August 2014
We recently on our home in Mayfair Acres, and had the good fortune to work with Wendy & Dana Topper from ERA Realtors. They not only explained everything to us, but also gave many helpful suggestions and tips for selling our home. Wendy kept in touch with us at all times via emails and phone calls. Wendy has been there for us every step of the way and we can’t thank her enough for all of her attention and concern. We highly recommend Wendy & Dana Topper to anyone who wants to work with a caring, trustworthy person when either buying or selling his or her property.
- Kathleen Modica
SON
My parents bought 24 Mayfair Way in the late 1970’s. I was about to turn 7 that summer and remember being so excited about our new house and that I was going to get my very own bedroom. Years would pass and so many wonderful memories would be made: birthday parties, BBQ’s, and the little “shows” my cousins and I would perform on Christmas Day. The best thing I could say about Wendy Topper, Dana and the entire ERA team is that they understand the difference between a house and a home. And because of that, their service was superior. Wendy took us through every single step of the way with such unique care and dedication, unlike any I’ve ever experienced.
To choose Wendy Topper, Dana Topper and ERA Realty is a no-brainer. And to say that I recommend them is an understatement.
- Sean Modica
July 2014
To Whom it May Concern: Efficient and knowledgeable are words we would use to describe Dana Topper & Wendy Topper, the Realtor who helped us sell our home in Valimar. From the first phone call we felt confident that Dana would get the job done well. She guided us through the process in clear and precise manner. Dana did not take short cuts. She worked hard calling the town regarding paperwork and speaking with lawyers and other Realtors. She followed up on every detail. As a resident of Valimar and a long time Valhalla resident she is able to confidently answer any questions buyers had concerning the Valimar community and the town. In the end, our house was sold in one day. Dana not only did her job but was enthusiastic and attentive to detail all the way through.
Sincerely,
Denise and David Abner
April 2014
Hi Dana & Wendy, We wanted to personally thank you for the superior service you have provided as our Realtor. With our situation with the new construction of our future home and the current market conditions, you have been a great source of knowledge and demonstrated a great deal of professionalism that has given us a positive experience with sale of our first home. You have provided us your honest and professional feedback based on your experience but at the same time, allowed us to be comfortable with the decisions we made and the results we achieved. Though it's with a heavy heart that we are leaving Valimar, it's nice to know that future home owners will be part of a very special community and will have great neighbors as yourself. Warm regards,
Lorena & Ralph Ruggiero
138 Friendship Ct.
August 2013
Hello Wendy and Dana, I'm sorry I could not be there for the closing, but John and I want to thank you for the very thoughtful gift. But most of all we want to thank you for your professional expertise in helping us sell our house. We both feel that the two of you went above and beyond to get the best deal for us and to make this a smooth transaction. Your hard work was very appreciated. We also have to mention that Dana's pictures were outstanding in quality and showcased the best features of our house. We wish you all the best. Thank you for everything and we hope to see you again when we visit the old neighborhood.
Regards,
Donna & John
August 2013
Dear Wendy and Dana, I can't thank you enough for your invaluable help in selling my home in the Mayfair/Knollwood section of Greenburgh. Your professionalism and demeanor won me over in our first meeting. With your stewardship and excellent knowledge of the industry I was extremely happy to have a buyer within the first two weeks of listing. The result speaks for itself. As issues arose, your dedication and attention to details were awesome. I highly recommend you to anyone who is serious about getting results. Selling a home does not have to be an ordeal or scary proposition. With Wendy and Dana on your side and holding your hand throughout the process it is a comfort and a joy. Thank you for a job well done.
Ted Ciancio
August 2013
Dear Dana & Wendy, After the closing as well as the move (that took place on the same day) went well on July 31, and after the dust has settled a bit, I want to take the opportunity to thank you for the great support and time and efforts spent. It was a pleasure working with you.both. Especially thanks for helping a first-time home-buyer couple living in a country that is not our home country navigate through the unknown territory... Wishing you a great summer!
Best regards,
Gerold
April 2013
To Whom It May Concern:
This letter is written on behalf of our realtors, Wendy and Dana Topper. We recently signed a contract to sell our home in Mayfair Knollwood. We had previously attempted to sell listing with another realtor but were not successful.
When we went on the market this time, we questioned whether our inability to sell earlier had something to do with confusion interested buyers and other realtors had about the intricacy of the area we live in (i.e. being located in and paying taxes to the Town of Greenburgh, having a White Plains address, and being part of the Valhalla School District). Therefore, based upon the professional material we periodically received from the Topper Team regarding other homes they represented in our area and the positive reputation they have, we decided to engage them. We hoped their expertise about the area would enable them to fully explain its benefits to prospective buyers. We have been very happy with our decision as our home sold quickly. It has been a pleasure doing business with both Wendy and Dana who have been very active in our sale and responsive to our needs.
Sincerely,
Marcia Gellert
March 2013
Wendy Topper & Dana Topper were the brokers for the sale of my house located in Mayfair Acres, Town of Greenburgh, N.Y. in a difficult market. My house was sold for just about the price I was aiming for. Wendy led me through the process in a professional, skillful manner, in constant communication with me. She also was very helpful in regard to the contents, which was a tremendous undertaking. I can't say enough, of how supportive and caring Wendy was from the beginning to the day of the closing, and always available.----------Thank you Wendy & Dana.----Joe Fiech
DAUGHTER
Dear Wendy & Dana, I want to thank you for all your help with the recent sale of my dad's home. I don't know what we would have done without you!! Living on Long Island and trying to help him was difficult, but I always felt secure that he was in good hands with your guidance and attention to detail. I knew you were the perfect agent from our first meeting, knowing exactly how to handle dad's personality. Your answers to his questions were quick and accurate and you were always able to satisfy his somewhat hesitant nature with a gentle assertiveness. It was difficult for all of us to let go of the house after loosing mom. You made the task so much easier for us with your reassurance and sound advice. In recent conversations with dad, he has mentioned more than once how much he appreciated all you did. He told us he told you the same, but I wanted to make sure you knew we all felt that way. Your phone calls keeping us up to date, your kindness, empathy and all you did for us means so much. Thank you for being the wonderful person and agent you are. With thanks and best wishes, Laura Schlott
November 2012
Dear Dana and Wendy:
Ref: 36 Ovation Court, Valimar Vanita and I would like to thank you for the significant efforts on your part towards our purchase of the above mentioned property and its subsequent rental. Working with you was a fantastic experience. All through the process, we felt very comfortable about "being in your hands". Your clear communication style, responsiveness and highly professional approach were constantly evident in the way you managed the whole process. We could not have asked for a better team to advise and represent us through what was a significant personal and financial decision on our part. Our best wishes to you and your family for a joyful holiday season and a successful 2013.
Kind personal regards,
Rajat Gupta
August 2012
We are so pleased we found such wonderful real estate professionals in our own neighborhood! Wendy and Dana, we felt like we were in good hands starting the evening you spent with us explaining the process of selling our home. You are so efficient and have total knowledge of your business. Your kindness and your excellent communication turned out to be a total success. The house sale was perfectly priced, and it sold within a month!
Thank you for your gift of the water-colored painted pool. It is in our new home to remind us of our great experience working with you, Because of our respect for you, we will be happy to recommend you to other sellers.
Thanks again,
Judy and Peter Christ
June 2012
Wendy and Dana, John and I would like to thank you for all your efforts in assisting us in selling our home at 72 Pineridge Road. Your experience and expertise in Real Estate sales as well as your in-depth knowledge of the local area were key factors in helping us to price our house right, find the right buyers and quickly get us to contract. Your attention to detail and your patience with all parties made for a smooth transition and close process. We were very pleased with all your efforts and we will gladly recommend the Topper Team to our family and friends when they are ready to sell their homes!
Thanks again, Janice Kehrli
March 2011
Dear Wendy and Dana:
We would like to take this opportunity to thank you for handling the sale of our home at 124 Chelsea Road, White Plains, NY. As you know, we had attempted to sell our house on our own as well as with another realtor. After speaking with you, we realized that your expertise was what we needed to get the sale accomplished.
At our first meeting, it was obvious that you had done your homework and were extremely knowledgeable about our property and the comparables in the area. You were confident, realistic and positive. Throughout the entire process, we always felt secure and comfortable with the way you handled the process necessary to secure a sale. We were never left out of the loop in regard to feedback from prospective buyers looking at our house as well as what was on and off the market in the surrounding area. Even in this difficult market, you guided us through each step professionally and always took the correct course of action needed. You were there for every question and concern. When the buyer was secured, you guided us through the intricacies of signing the contract and closing. Even small bumps in the road were handled calmly and with poise by you both.
Now that we are able to reflect on the sale of our home, we are truly pleased with how the entire procedure was accomplished. After years of receiving your pamphlets showing your listings and sales, we are delighted that our house will be included in the next publication! Thank you both again, we know that further homeowners who work with you will be guided with professionalism and assurance through what can be a very difficult process. Please feel free to use us as a reference whenever needed.
Sincerely,
Adrienne and Nicholas Dammacco
February 2011
Dear Mr. Budetti: We wanted to reach out to you regarding the recent sale of our home at 121 Salem Road in the Mayfair Knollwood Section of White Plains. The Topper Team (Wendy and Dana) handled the process for us and executed flawlessly in our opinion despite the challenging time in the real estate market and the special circumstances involving our sale. As part of a corporate relocation process, we worked with Prudential relocation and my employer to find an agent that could handle our sale as quickly and efficiently as possible. We interviewed several realtors for this assignment and decided to go with the Topper Team based on their extensive experience in the Residential Real Estate market as well as their intimate knowledge of the Mayfair Knollwood section of White Plains. Looking back, we could not have made a better decision. Wendy and Dana were extremely diligent about getting our home the proper exposure (through multiple channels) and drove lots of quality traffic through our home on a weekly basis. They never wavered in their commitment to us as clients. In particular, they handled the intricacies of working with a relocation company and guided us seamlessly through the process every step of the way. They clearly went the extra mile to ensure that we were abreast of all that was happening and needed to happen in order to get to a successful close. We cannot thank them enough for all their hard work and would like for ERA Insite to take note of a job well done. Sincerely, Bill and Elena Olin
November 2010
Dana & Wendy, Dinah and I would like to thank you both for all the hard work in selling our property, 98 Amity Court. We understood going into the sale that these were difficult times, but your expertise in today's market and the Valimar community helped us get the best possible price. We had many upgrades and renovations to our home, and you helped us get value for those outlays. From start to finish we felt we were being dealt with fairly, and in a very professional manner. I could not recommend the Topper Team more, and would recommend you to anyone working in that part of Westchester. You do a great job of preserving the value of the Valimar community.
All the best,
Jay and Dinah
June 2010
Dear Mr. Budetti: My name is Geraldine McKiernan and I wanted to write this letter to inform you that Dana and Wendy Topper have been the angels in my life over the past 2 years in my attempt the sell, rent and once again sell my house in Valimar. I have never experienced the professionalism, generosity, kindness, enthusiasm, knowledge and persistence that I encountered during my long relationship with them. I would often tell my friends that I was the luckiest person in the world to have Dana and Wendy advocate for me and my house. ERA is fortunate to have such hard working, loyal and caring employees. As I sold my house, I was happy for the new homeowners but I was saddened by the fact that I would no longer have a relationship with these two most wonderful people who gave 100% to my cause: the rental or sale of my house. ERA, you have a team that works and they deserve all the praise and admiration that I have to offer. I would whole heartedly recommend Dana and Wendy Topper to anyone that could utilize their services. They are the best. I know they are a winning team, one that exhibits qualities that gives them credibility in the real estate industry. I want to thank Dana and Wendy from the bottom of my heart. I will never forget them or their kindness Sincerely, Geraldine McKiernan
June 2010
Hi Dana and Wendy, Thank you so much for the lovely portrait of the house - It was such a thoughtful gift and a wonderful memento of 9 happy years in Valimar. We'll place it somewhere prominent in our new home. Ella also loved it - She kissed the glass and said she was happy to have something to remind her of the house. :o) Thank you also for all of your patience and assistance over the past few months. We're deeply grateful that a stressful process went as smoothly as it did. We'll miss you as neighbors, but we're certain we'll see you at the pool from time to time. Kind regards,
Victoria and David Ponterio
December 2009
To Whom It May Concern: We have engaged Dana and Wendy Topper for their real estate expertise and services on a number of occasions over the past three years. In 2003, we listed our home in Valimar for sale with Dana. Her knowledge of Valimar as a resident herself was our primary reason for listing with her. We felt that this gave us a clear advantage. It was also important to us to know that her partner Wendy was available in Dana's absence and that we had the expertise of both them through the process. Dana worked all the angles in trying to obtain showings and a sale for us. At that time, showings were hard to come by. Soon after listing for sale, we listed the house for rent and were successful in obtaining a 3 year lease. Dana handled the standard lease on our behalf. ERA Insite Realty has strong connections with the Relocation market; our renter was relocated on business from Germany. Our renter went back to Germany after two years and we once again engaged Dana's services. We listed the house for sale or rent. Market conditions had worsened and we were fortunate to find a family for a 6 month lease in hopes that conditions would improve. Dana helped us to obtain "top dollar" for the rental of our home. Most recently, she helped us with the sale of our home in Valimar. We needed to close by a specific date. Dana worked closely with the other realtor and was instrumental in bringing our deal to closure in 5 weeks time. Dana was also successful in helping us to grieve our taxes for our Valimar home and helped us with a market analysis to support a tax grievance on our current home. Dana is knowledgeable and persistent. She is creative in making a deal and is able to bring a deal to closure quickly and efficiently. We would highly recommend Dana Topper and her partner Wendy Topper. Regards, Judy and Fred Bourque
November 2009
Dana & Wendy, I just wanted to drop a quick note to both of you to express my extreme gratitude for all the hard work you put into selling our home. From the day we listed the property until the day of the closing, you were with us every step of the way. Your attention to detail is unmatched by anyone I've dealt with in this business, clearly going above and beyond the call of duty to make sure the transaction moved forward in a timely manner. Thank you again for all your efforts and I will happily recommend the Topper Team to anyone looking for a well-organized and professional real estate experience! Be well,
Ross
August 2009
Dear Dana and Wendy:
Over two decades you have represented me as my agents in the rental and most recently in the sell of my property, you have always provided consistent excellent service. I appreciate the experience, professional, efficient, and reliable service that you have provided over the years. Also, you have always been pleasant, knowledgeable, hard-working and conscientious. Besides always having kept me informed and followed-up promptly on matters, you have worked well with my tenants. You communicated well with them and me. In addition, you have handled issues exceptionally well at all times. The effort, time, and work you have demonstrated over the years have been commendable. I highly recommend you as you are an asset to those you work for as a real estate agent and for the company you represent. I wish you both continued success in what you do. You do an excellent job, and I thank you for it. I appreciate the association I have had with two professionals such as both of you. It has been a pleasure having you represent me over the years.
Sincerely,
Glenda S. Herron
May 2009
All of a sudden everything was over and everyone was departing yesterday. I feel bad that I didn't get to say a proper "thank you" to each of you. Please know that I appreciate your efforts in making this day happen. IIn spite of the misgivings, I had about selling my home of 40 years, I know it was the right thing to do, and know that my dearly departed wife would agree.
Again, thank you for all your efforts & helping me transition to a more appropriate lifestyle!
Sincerely,
Dick
October 2008
Dana & Wendy, Tien and I wanted to thank you, Wendy and your entire office for all your help in the sale of our house, at 9 Limerick court. Your team was extraordinarily patient and diligent. This was a very, very long, complicated and intense deal. This is our third home, and we never experienced such an involved scenario. In light of the present economy and market conditions, we realize, it probably does not get any harder than this. Dana, Please copy your boss on this as you and Wendy deserve all the accolades in closing this deal, we never could have done it without you!! We are confident your office will realize a great upside from all your hard work!!! With much appreciation, Grady and Tien Fuller
June 2008
Dear Dana & Wendy, I want to take a moment to thank you and Wendy for the work you did to sell our house in Valimar. During a decidedly declining market, and with numerous Valimar homes on the market for many months, you were able to secure a buyer for our house within a month of our listing it with you. You negotiated a sale price that was very close to our asking price. In addition, you were always available to us, worked with our attorney, and interceded with the buyer's agent to make the contract negotiations and signing, as well as the closing run very smoothly. Because of your integrity and work ethic, Stan and I knew for years that when the time came to sell our house, you and Wendy would represent us. You certainly performed far beyond your outstanding reputation and our expectations. Thank you again for all of your undivided attention. I look forward to seeing you very soon. Sincerely, Ruth Sheppard
April 2008
Dear Wendy:
How does one thank someone that has been so helpful and kind? The answer is, “you really can’t.” Words cannot express how much you have done for my mother to help sell her home, or how grateful we are for all of your efforts.
In all of my life experience, I’ve never met someone so dedicated and sensitive to the needs of her client. Wendy, you are amazing… You took an almost impossible situation with multiple sellers, some of whom were outright hostile, and turned it into a mutually beneficial outcome for all. You consistently put your clients’ interests ahead of yours. You displayed fortitude, tenacity, integrity and incredible sensitivity in how you managed a long and arduous process. In every way, you are an ambassador for your profession and a role model of human conduct. It has been a privilege working with you. I wish I lived in your geography, so that I could refer as many people as possible to you. If you ever need a referral, please feel free to use my name. Both my mother and I hope that you stay in touch and are a part of our lives for many years to come. Thanks so much again.
All the best, Brenda Brinz VanDeWeghe
ATTORNEY
What an effort, Wendy, by you!
In my opinion you have distinguished yourself from any other real estate broker with whom I have ever had personal or professional dealings.
Richard Kay Esq
October 2007
Our experience with Dana & Wendy purchasing a home through ERA: A move is always a big step. In particular when you move from the other side of the Atlantic. Too many new things to be looked at, to be decided and taken care of. The internet and emailing helped to establish early on an excellent two way communication path with Dana. Dana managed to learn quickly about our needs and ideas. Her in-depth knowledge of the area made it easy to narrow down the options we should look at. Given the limited time we had, early focus on the right area and houses was critical for us. During the negotiation phase Dana was an excellent navigator and facilitator between the parties who helped us with all our questions. Her immediate and sound feedbacks made things smooth and supported us making many good decisions. Her support didn't stop once the deal was closed. She is still availbable and continues to provide much appreciated help getting us settled. She obviously likes what she does and what she does is great. Thank you so much Dana.
Brigitte and Martin
August 2007
Dear Mr. Budetti:
This is one of the easiest letters I’ve ever written. I find myself compelled to write you about my experience with Dana and Wendy Topper in the sale of my home in Valimar. I hope this letter accurately conveys my experience and that you recognize the outstanding work that Dana, in particular, did to get my home sold, and at the right price. I knew that it would take time to sell my home, because I really wanted the right buyer who would appreciate the love, care and detail that I put into my home, and I wanted the right realtor who would represent my best interests. If you do a dollar-for-dollar comparison of the price of the homes that Dana and Wendy have sold in Valimar and compare it to other realtors who have also sold in Valimar, you will see a significant difference. This is particularly important as you look at the declining real estate market and the unprecedented mortgage crisis that is taking place nationally. Dana and Wendy are preserving the value of the Valimar community which can only mean more benefits to the homeowners long-term. Other realtors don’t understand Valimar and don’t have the personal interest in keeping the homes at the right price – they just want to sell the house and receive a large commission check. Dana cares. Wendy cares. They negotiated a great deal, and really represented my home in a factual and credible way. While all of these other realtors are lowballing each other to beat out the competition, Dana continues to sell homes in Valimar at a competitive price because she cares about the preservation of home values in the Valimar community.
Mind you, it wasn’t just about price – it’s also about the entire experience: How I was kept informed along the way, advice in deal negotiations, straight talk that Dana gave to me that was sometimes hard to hear but very valuable, Dana’s knowledge of the marketplace and setting my expectations since my home was a 3-bedroom with an unfinished basement, and, finally going beyond the call of duty on a daily basis. All of these factors contributed to my assessment that Dana is truly exceptional.
So, I write this letter because I want you to know just how much I value and respect the work that Dana and Wendy have done. They are by far, one of the best realtors in the business and although I’m moving out of New York State, I leave many friends here in White Plains who will be selling their homes in the future. Dana and Wendy will be my choice for them – they are truly a winning team, and exhibit the qualities and professionalism that gives credibility to the real estate industry.
Thank you Dana, Thank you Wendy, and Thank you ERA for making a potentially stressful process into an amazing experience that I will never forget.
Sincerely and respectfully,
Denise Williams
August 2007
Dear Dana,
I am writing to say thank you. I couldn’t have done it with out you. From start to finish you were knowledgeable, professional, courteous and caring. I must say you know your market and are in touch with every aspect of the business. You are focused on the sellers needs and were there to guide us through the process.
It was a pleasure to do business with you and I will refer anyone I can to you.
Warmest Regards,
Veronica Franciosa
June 2007
Dear Wendy & Dana;
Sharon and I want to thank you both for all the effort and hard work you put into the sale of our home. When we finally made the decision to move, selecting an agent became our priority. We not only wanted someone who had a great track record we were also looking for someone who knew Valhalla, our schools and our neighborhoods. Someone, who could only provide that personal touch by living and working in our community, instead of one such person we found two, Wendy & Dana. We also appreciated your dedication and professionalism throughout the entire process. At our initial meeting you answered all of our questions and provided us with all the necessary information to price our home correctly, especially during this very difficult buyers market. During the sale you provided an advertising blitz, posting our home on the internet, several newspapers, flyers, even cable television, this made a difficult sale more accessible to the market. The stress of selling a home especially having a high school senior can be overwhelming at times however with your guidance and reassurance plus consistent updates concerning buyer and broker feedback we managed to survive the experience unscathed. Sharon & I felt very comfortable working with the Topper team, you have exceeded our expectations, thanks again.
Best Regards;
Ralph Mastromonaco
May 2007
Hello Dana and Wendy, Thank you very much for everything, especially for the painting. It was a marvelous idea, and very well executed. We always knew the Topper team was Tops, but this was beyond that. Please keep in touch. Thanks & Regards
Indranil Roy
January 2007
Dana and Wendy Topper assisted us in selling our home in Valimar, White Plains. Our experience in working with them have exceeded our expectations. They are extremely knowledgeable about the process and an excellent resource for information. They often made themselves available at less convenient hours with little notice. They are always accessible by phone or email and prompt in all matters. In addition to being an asset, they are also extremely pleasant to work with. Dana and Wendy are generous with time, attention and knowledge. They do not hesitate going the extra mile with the client's best interest in mind. We would wholeheartedly recommend Dana and Wendy to anyone that could utilize their services. They make a stressful process as enjoyable as it could possibly be. Thank you again! We are looking forward to recommending your team in the future.
Sincerely,
Franco Pagano, PE
Patricia Pagano, LCSW
November 2006
Dear Wendy,
The words "thank you" don't begin to express my feelings at this moment. I am writing this note on the evening of Thanksgiving and because of you I have so much to be thankful for. You and Dana have gone above and beyond what is expected of a realtor. You truly have outdone yourselves and I can't thank you enough. We have journeyed together through this ordeal and conquered many obstacles. Through all the joy and tears, you guys made the sale of my house happen. It is certainly bittersweet to have to say goodbye to Mayfair Acres and to amazing neighbors and friends, but I know this was something I needed to do. Thank you so much for being there for me, taking on all the extra responsibilities and caring for the house while I moved on. I truly mean this from my heart, "thank you" for everything. And by the way, the portrait made me cry, but mostly happy tears to remember all the good
times. Happy Thanksgiving to you and your families.
Love always, Mara
November 2005
Dear Wendy and Dana: I wanted to thank each of you for your dedication to the task of selling our house. We selected you over a number of other brokers because of your extensive knowledge of the area, and easy to work with personalities, and the months we spent with you in the selling process only confirmed our selection judgment. You can quote us as saying that you provide "Top-per the line" service. Best regards, Ellen & Joel Walker
September 2005
Dear Wendy and Dana,
We want to thank you for all your help in selling our house. Right from the start, when we sat down to figure out what our asking price should be, you were full of accurate and important information that helped us maximize the price we could get for our house. It was extremely helpful that you were so familiar with the neighborhood, knew the school administrators and had your finger on the pulse of the neighborhood. Your efforts in getting traffic into our house were exemplary. We were very impressed by your hard work and the results it garnered exhibited by the high number of showings we had. Most importantly and most impressively is your help once we signed the sales contract and your work should have been done. When we ran into stumbling blocks with the buyer's attorney and the only person returning phone calls was the buyer's agent you stepped in above and beyond the call of duty and enabled us to close in a timely fashion. We thank you for being available day and night and working doggedly on our behalf. Our only regret is that you are not licensed in North Carolina and could not help us buy our new home.
Yours truly, Steven and Susan Stemmer
August 2005
Dear Wendy and Dana,
We just wanted to thank you for helping make our home-buying experience as smooth and efficient as it was. You were always pleasant and professional, and we appreciated how you accommodated our scheduling needs and all of the helpful suggestions that you made. We also appreciated your referrals: our attorney, who was efficient and thorough; the mortgage broker, who took time to explain the options in detail and who ultimately got us a great rate; and the home inspectors, who were knowledgeable and conscientious. In addition, everyone was very pleasant and helpful. We will certainly come to you if we are ever in the market again!
Thanks again,
Lisa Cordes and Paul Eng
July 2005
As Jan and I reflect on the events of the past 3 months since her mother passed, we realize that you both provided an incredible service to our family, during our most difficult time. Beyond the emotions of having to dispose of the Chelsea Rd house that Dan's parents owned for 55 years, we had the practical problems of trying to manage the process from Houston. Simply stated, beyond the extraordinary, professional services provided, you patiently helped us work through this sale and the general anxiety we had in attempting to complete the transaction from 1800 miles away.
Probably the most notable of recommendations I can offer, is the recommendation that came from Helene herself. Having lived in the community so many years, Helene had firsthand knowledge of the work of realtors serving White Plains and particular her neighborhood. As we originally mentioned, Helene had included a copy of one of your flyers from 2000, in the file with her will and important papers. It is that note that brought us to you in early May.
Jan and I had no clue s to what the appropriate pricing of the home should be. We were impressed with your analysis and direct approach. It is simply remarkable that the house was under contract in only 3 weeks and sold for 99% of the listing price. I certainly conclude that your evaluation was correct and that you didn't try to offer inflated valuations just to obtain the listing. Moreover, your promised and delivered a very methodical sales initiative, which included mass mailings, a number of advertisements and public and broker open houses. And while we enjoyed a good property in a soft market, Jan and I recognize that the property didn't sell itself. It needed your constant work and professionalism to bring us to yesterday's closing.
In summary we'd like to both commend you and thank you for the obvious good work that resulted in the sale of the house. However, and to us more importantly, we sincerely appreciated your constant updates, your guidance and advice through the process. In particular, we were impressed with your constant availability and overall patience with your questions and concerns as we traveled through the various steps during the 8 weeks between signing and closing. You truly provided us with the "turn-key" service at a time that we really needed it.
Thank you very much!
Jan and Gary Lantner
December 2004
We recommend Dana and Wendy of ERA if you are looking to sell your home. They did a tremendous job for us from day 1 and fulfilled all of their promises in terms of showing our house in Valimar in addition to aggressively advertising the house to an extremely well-done video tour that could be seen on the internet. I was most impressed with the internet presentation as I thought our house showed quite well versus other housed that were also advertised by other brokers on the internet. I believe that this definitely increased the amount of showings to our house. Dana and Wendy also promised that only 'qualified buyers' would be shown our house. At no time did I feel that my time was being wasted when people came. I would also like to mention that Dana was not shy when offering to talk with the prospective buyer, about Valimar and always seemed to leave the buyer more interested in the development. I think this also shows that Dana and Wendy are trusted by other brokers to talk to their clients which also shows their talents.
Dana and Wendy also showed their experience in dealing with prospective buyers when people started giving offers. twice (yes twice) they were able to get the buyer to show a higher offer than I was willing to do. When I told Dana and Wendy that they had met my objective they simply said that they could get more and both times were correct. After contracts were signed, they did a great job of staying with the deal and making sure all the details were taken care of to the extent that through Renee and I were unable to make the closing they insisted on being there to look out for our interests.
Lastly, I was quite impressed with the ethical standards as they never divulged any info to other sellers in the neighborhood and details of what went on with my house. To be honest, I asked a few times about other houses she was selling in the neighborhood and she "stone walled" me as well!
Sincerely,
Scott Shelton
May 2004
Wendy and Dana just a few lines to thank you for the excellent job in selling our home. As your know we had a few special problems like finding a buyer who was willing to wait until our new home was built in Saratoga. You diligently showed our home even though it meant wading through a foot of snow in January but found a buyer in nothing flat and for our asking price! You two are supe and we will not hesitate to recommend you to our friends when they are ready to sell.
Thank you for a terrific job.
Sincerely,
Dave & Mary Forbert
October 2003
Dear Dana and Wendy,
Now that we have settled in our new home, we wanted to let you know how much we appreciated the manner in which you handled the sale of our previous home, 94 Reunion Road in White Plains.
From the first presentation as to why we should list with ERA Insite until the final moments of the closing, it was obvious that professionalism and customer satisfaction was your #1 priority.
Your advice regarding the timing and price for the sale of our home turned out to be well worth listening to. In addition, your attention to all facets of the process helped us, particularly when a uniformed decision could spell disaster. We benefitted from your wisdom and experience and wanted to let you know you are "outstanding professionals" whose customers are sure to be pleased with their outcome, as we were!
So, we just want to THANK YOU for making what was a difficult process easier. If we ever move back to New York, rest assured you are our realtors of choice. In the meantime, we will be recommending you to anyone we know who is looking to buy or sell in Westchester County.
Cordially,
Randi and Lary Oisher
September 2003
Dear Mr. Budetti,
We recently completed the purchase of our new home and the selling of our former home through Dana Topper and Wendy Topper. Dana was the agent for our purchase and Wendy the agent for our sale. In both cases, our experience could not have been smoother. Not often can you emerge from the buy/sell process feeling that you had a "good" experience, but we did, and we wanted you to know.
In any real estate transaction, there are ups and downs, unexpected issues to face, and times when events are out of your control. But Wendy and Dana went above and beyond to make the process as manageable as humanly possible for us. They were always extremely responsive, dependable, resourceful and attentive to details. When questions or problems arose, we knew we could count on reaching Dana or Wendy quickly and the problem would be resolved, or our questions answered expeditiously. Despite having other clients, not to mention the ongoing demands of their personal lives, we always felt were were their top priority. Dana and Wendy kept us continually informed every step of the way, they helped us identify appropriate experts or services when needed, and if we encountered an issue that was out of the realm of their expertise, they steered us in the right direction or put us in with the appropriate people. At no time where we left wondering where things stood. Even when there was an unexpected death in their family, Dana and Wendy made contingency arrangements so that nothing fell through the cracks even for a moment during their brief absence.
Natually we're glad the process is behind us and we can now focus on settling into our new home, but we appreciate having been in such good hands. We highly recommend Wendy and Dana they define customer service at it's best.
Sincerely
Karen and Everett
August 2003
Dear Dana and Wendy,
thank you for your excellent & professional work in selling our house in Valimar.
As a sales professional I was impressed by your presentation. I was really impressed when you delivered everything you promised. The photographer showed up the next day. The brochure about our home was printed within 3 days. The virtual internet house showing was available in 1 week and we had an open house within 8 days. Of course, the house was sold in 10 days at our asking price which was the best news of all.
Thank you again for two are truly the best!
John and Elizabeth Fitzpatrick
July 2003
It is with a great deal of pleasure that I recommend Wendy and Dana Topper. After extensive research into town records and surrounding homes, they gave me a realistic appraisal of my home and property. The Topper Team
has always been very supportive, calling with any news I needed to know and has worked very hard to sell my property at the best possible price.
They are true professionals and could not have done any more for me during the process of selling my home and adjoining property.
Ann Altro
June 2003
If you insist on top-quality, professionalism, courtesy, drive and results, you should enlist the support of Wendy and Dana Topper. They are an incredible team. Period.
I recommend them completely without any reservations whatsoever. In a league of their own, they exhibit professional follow-up and follow-through. They are results-oriented and results achieving. They are truly client focused and consistently deliver on commitments and promises.
By using Wendy and Dana to facilitate-the sale of my home, I was able to obtain a full offer on an aggressive price in less than a day. That says it all. They are a pleasure to deal with, and a class act all the way. I strongly believe you'd be very disappointed (and financially worse off) if you wre to use anybody else but them. I would be more than pleased to speak with you about my experience with Wendy and Dana and why I recommend them so ardently.
Sincerely,
David Harper
March 2003
Dana,
Now that the dust has settled, and many boxes unpacked, I wanted to formally and officially thank you again for all of your help, support, guidance and encouragement during the sale of our old house and purchase of a new one. We are so thrilled to be in our new home at 124 Heirloom Ct, in Valimar and we wouldn't be enjoying this time if it weren't for you and all of your hard work.
As I have said before, I now have such a new appreciation for your profession. I feel fortunate that I could turn to you (night and day) to answer all of my questions and to reassure me throughout the entire process. Not once did I doubt your expertise or direct and honest style and for this, I am especially grateful. You, your partner Wendy, and Insite Realty really came through for us and did all you could to make both transactions happen as quickly and smoothly as possible.
Dana, when we first met back in October of 2002 I never imagined that by March, we would be in our dream home AND have you as a wonderful new friend and neighbor!
My sincerest thanks,
Tammy Ramalho
September 2002
Geraldann and I want to take a moment to express our appreciation for not only finding a buyer for our home but also all the many tasks you took as your responsibility to make sure the buyer was satisfied so that the sale could be consummated.
Prior to enlisting your services, the previous selling agents were totally ineffective. The most glaring was the discount broker. Unfortunately for me, I found out belatedly that they cannot provide the services needed to sell an expensive home either by satisfying the needs of the seller or buyer. Their representatives did not know the housing market, and worst yet they did not know the merits of the local school system. Their follow up/communication with me was abysmal. They were unprofessional to say the least.
Again, we could not have gotten a contract as fast as we did, if you did not pay attention not only to my needs, and at the same time able to answer all issues that the buyer faced in relocating their family from Long Island to Valimar. There is no doubt that you gave us a lot of attention and results. For all of the above we thank you.
Sincerely,
William Smith
May 2002
Thank you for the wonderful job you did in selling our home so quickly. It meant a lot to me to know that you understood our need for a quick sale and pulled out all the stops (ads, broker and then a separate customer open house) to accomplish this goal.
Thank you also for your professionalism in negotiating our many offers and providing us with timely updates during that crazy time.
If only there were more of you in the profession!
Sincerely,
Dawn Papaccio
June 1996
Dear Mr. Budetti,
This letter is to let you know how much we enjoyed working with Dana and Wendy in our recent sale of our house in White Plains.
They worked so very hard, always in our interest and ours was a true partnership. They were always on top of our situation, and especially jumped on all feedback we would receive from clients looking at our house. From this, they would recommend improvements that we could do which we always acted on. They helped us with a very aggressive and creative marketing plan that included creative advertising, an open house, flyers to other realtors, an incentive and much much more. Most of all, they were always there for us with words of encouragement. And, they got our house sold exactly when we needed to. We're out of state and our board of directors would not allow us to rent the property anymore.
The relationship developed into much more than a business one. They are both very compassionate, caring and extremely hard working individuals and I am recommending them to anybody that Iknow in New York who may need their services and expertise.
Thank you so much. We will never forget Dana and Wendy.
Sincerely yours,
Michael and Lori Davila